Support

1. Getting Help

If you run into a bug, have a question about how Engram works, or need help with your account, reach out and we'll get back to you as soon as we can.

2. Contact

Email: support@theengramapp.com

We aim to respond to all support requests within 1–2 business days.

3. Billing & Refunds

For billing, subscription, or refund questions, see our Refund Policy or email billing@theengramapp.com directly.

4. Privacy & Data

For questions about your data or privacy, see our Privacy Policy or email privacy@theengramapp.com.

5. What to Include

To help us resolve your issue faster, please include:

• The email address associated with your account
• A description of the issue, including any error messages
• Steps to reproduce the problem (if applicable)